Do you know what your customer looks like? (How to build a great customer profile)
I’m just going to leave this here: a really strong customer profile (or two) is even more important for a small business marketing program than it is for a bigger business. Why? Because larger programs have more money to spread around and therefore less need to be super targeted. (I’d argue that is lazy marketing, but there’s no need to go there.) But you, as a small business owner, need every last marketing dollar to strike straight to the heart...
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