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Urban Sherpa Marketing Co. privacy policy

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, and computer and connection information. We may use software tools as part of our marketing data collection, to measure and collect session information including page response times; length of visits to certain pages; page interaction information; and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications), comments, and feedback, that you provide us through our forms.

How do we collect this information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, business, name, address, and email address. Your personal information will be used only for the specific reasons stated in this policy.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Why do we collect personal information?

We collect such non-personal and personal Information for the following purposes:

  • To be able to contact our visitors and users with general or personalized service-related notices and promotional messages
  • To reach out, at your request, to discuss how we can help your business
  • To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we use to improve our website, information offerings, and browsing experience
  • To comply with any applicable laws and regulations

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to respond to your request for more information, poll your opinions through surveys or questionnaires, to send updates about our company, provide you with our “guidposts” marketing tips, offer you special offers or sales, or as otherwise necessary for applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or phone.

What third-party services do we use?

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Links: When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

How do we use cookies and other tracking tools?

We us the following cookies on our site:

  • svSession (persistent): Identifies unique visitors and tracks a visitor’s sessions on a site.
  • Hs (session): sercurity
  • XSRF-TOKEN (persistent): security
  • smSession (persistent for two weeks): identifies logged in site members, if applicable
  • TSxxxxxxxx (where x is replaced with a random series of numbers and letters) (persistent): security
  • TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters) (persistent): security

​Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at hello@urbansherpa.marketing or send us mail to:13123 Phelps Rd NE, Bainbridge Island, WA, 98110.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@urbansherpa.marketing or send us mail to 13123 Phelps Rd NE, Bainbridge Island, WA, 98110.